Thursday, August 18, 2011

9 Myths About Travel Agents

  1. Myth: All Travel Agents and Agencies are the Same Fact: Every travel agent is different and has a different area that they specialize in. Depending on what type of trip you are looking to take, one travel agent will suit you better than another. That is why it's so important when planning a vacation to find a travel agent that specialized in where you want to go.

  2. Myth: No One Uses Travel Agents Anymore Fact: Travel Agents still sell 50% of all airline tickets, 85% of all cruises, 70% of all tours and packages, 25% of all car rentals and about 30% of all hotels.*

  3. Myth: Travel agents are just glorified sellers of airline tickets and their time has comeand gone. Fact: Travel Agents are professionals who provide value by helping consumers cut through the clutter and save time and money.

  4. Myth: The internet will/has replaced the need for Travel Agents. Fact: When it comes to booking travel, Travel Agents are experienced professionals. There are some things technology cannot replicate and personal touch is one of them. The internet is a valuable resource, but it cannot replace the expertise, guidance and personal service of a travel agent.

  5. Myth: Travel Agents are trying to cheat me if they don't quote me the cheapest price Fact: Travel Agents know the ins and outs of different itineraries. While you might find one that is a little bit cheaper, that exact itinerary might involve a whole slew of headaches that you unknow. For example; longer waits at the airport, or even more than 2 connecting flights. A travel agent will be looking to get you the best value for the money you spent which should include the most direct and time friendly itinerary they can find. (Unless you have told them you would prefer to have the cheaper options presented as well expect value to be a factor included in the trip they plan).

  6. Myth: Travel Agents are a Waste of time Fact: A Travel Agent can save you hours of painful research and headaches trying to compare everything. They have up-to-date information. Their prior knowledge and experience gives Travel Agents thumbs up in trip/vacation plannign.

  7. Myth: Travel Agents don't have information as updated as the internet Fact: Travel agents obtain some of their information from the same sourses you are. They also receive emails and information with the latest specials that have not yet been published on the internet.

  8. Myth: I can easily book the "same" trip on my own without using a Travel Agent Fact: Travel Agents have access to exclusive pricing and package deals that are mostly not available to the public. A Travel Agent also has more leverage helping out in situations that may arise like: hotel claiming to be booked, when in fact they may still have rooms available that are hold for travel agent reservations.

  9. Myth: It's more expensive to use a Travel Agent Fact: Not every Travel Agent charges fees, this will depend upon the agent. Good Travel Agents will notify their clients of any additional fees including service fees, up front. Besides, it's important for you to remember that most online booking sites such as Orbiz and Expedia, charge a booking fee as well.

A travel agent will be there for their clients before, during and after their trip, and when the unexpected happens. Working with a Travel Agent will give you peace of mind. If you haven't work with one, give me the chance to help you plan your next Family Vacation.

*Source: 2008 PhoCusWright Travel Agency Distribution Landscape Report

Leila Reyes
Family Travel Specialist

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